Refund Policy

Last Updated: May 25, 2026

180-Day Money-Back Guarantee

Neuro Serge is backed by a 180-day, 100% money-back guarantee. If you are not satisfied with your purchase for any reason within 180 days of your original purchase date, you are entitled to a full refund.

How to Request a Refund

To initiate a refund, you must:

1. Email us at support@renewproducts.zendesk.com or contact ClickBank directly at clkbank.com

2. Include a written note with: your ClickBank Order ID, full name, address, email address, and phone number

3. Return all bottles — whether empty, full, or partially used — including any bonus or free bottles received with your order

Return Shipping

Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service to ensure your return is received.

Refund Eligibility

Refunds apply to purchases made through authorized ClickBank channels only. Purchases made through unauthorized third-party marketplaces may not be eligible for this guarantee. Look for "CLICKBANK" or "CLKBANK*COM" on your billing statement to confirm an authorized purchase.

Processing Time

Once your return is received and processed, refunds are typically issued within 5–10 business days to your original payment method.

Contact Support

📧 support@renewproducts.zendesk.com
📞 US: +1 800-390-6035 · INT: +1 208-345-4245
Hours: Monday–Friday, 10AM–7PM EST